CW2 TJ Anspach, United
States Army, takes the time
to stop by for a visit with
Kevin Drum. Below, is
his email and picture he
sent about his Buell's
Drummer and his visit.
Thanks, TJ!
Kevin,
I put the Original Drummer
on my 2009 Buell XB12SS and
it not only increased
the "fun-to-ride factor"
considerably, it sounds
awesome as well!!
However, just as important
as your Buell inventions, I
want to comment on
your customer focused
approach:
In all my years of
motorcycling, I have never
met a more customer
friendly, eager to teach,
brand loyal, and giving
company owner. The
most valuable thing we can
give another is time; The
time you devoted to
educating me (phone calls,
my (2) visits to your shop,
emails, etc.) is something
that still humbles and
amazes me. I came by your
shop to personally thank you
and you took the time to
tune my suspension
especially to me!! You and
your team exemplify what a
customer focused company is.
Again, thank you for the
continuing Buell education,
awesome products, your
friendship, and support of
all those in uniform.
Your friend,
CW2 TJ Anspach
United States Army
.
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